Hyperion Foundation - Server Inaccessible – Incident details

System Under Maintenance

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Server Inaccessible

ResolvedMajor outage531 hours 1 minute
  • ResolvedUTC

    It seems the server not operating normally, and we can't do anything about it because we don't have any permission to touch anything at the server provider end-sides. We are sorry for any inconvenience, and we'll try to back up the service as soon as possible. We marked this issue as "Resolved" from now, and make the service status to "Under Maintenance" state.

  • UpdateUTC

    We still don't know what happened with the server until now, but we always try to inform you if there are any updates.

  • InvestigatingUTC

    We are currently investigating the issue. We don't know what actually happen to the server, because we also can't access the server through SSH either. We will update anything if necessary.