Hyperion Foundation - Infrastructure Issue – Incident details

System Under Maintenance

Infrastructure Issue

Resolved
Major outage
Started over 2 years agoLasted about 15 hours
Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Update
    UTC
    Update

    We have discussed with the third-party server infrastructure billing consultant, and we have fixed the issue. Now, we just need to make the bot run.

  • Update
    UTC
    Update

    We had a billing issue with our third-party server infrastructure, and we are still on our way to fix the issue.

  • Identified
    UTC
    Identified

    We are currently experiencing an issue with our third-party server infrastructure. This incident may take hours or days to solve. We're sorry for any inconvenience.