Hyperion Foundation - Notice history

Rin-chan under maintenance

Domain - Operational

Under maintenance

Pandora - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Rin-chan - Under maintenance

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Shaii - Operational

100% - uptime
May 2024 · 100.0%Jun · 99.69%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Shaii Classic - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Notice history

Jul 2024

FFmpeg Error
  • Resolved
    Resolved

    We have fixed Rin-chan & Shaii. We are sorry for any inconvenience.

  • Update
    Update

    We have fixed Shaii and we are currently fixing Rin-chan.

  • Identified
    Identified

    We have identified the issue and we are currently on the testing phase.

  • Investigating
    Investigating

    We are aware of the current issue and we are currently investigating the issue. The investigation may take time and there is no ETA when this issue will be fixed.

    Important note for Shaii: Please do not use Shaii until the issue get fixed.

Jun 2024

Offline Service
  • Resolved
    Resolved

    We have fixed the issue and we also have added some dependencies to Shaii for service stability purposes. We are sorry for any inconvenience.

  • Identified
    Identified

    We have identified the issue and we are working on a fix.

Server Infrastructure Migration
  • Completed
    June 19, 2024 at 9
    Completed
    June 19, 2024 at 9

    We have monitored the result and we are satisfied. Pandora & Rin-chan are now operating normally. We have added some dependencies to Pandora & Rin-chan for service stability purposes.

    We apologize if the maintenance took longer than expected.

  • Update
    June 19, 2024 at 7
    In progress
    June 19, 2024 at 7

    We still need more time to fix all of the issue from our end. We are very sorry for any inconvenience.

  • Update
    June 18, 2024 at 8
    In progress
    June 18, 2024 at 8

    We are in the middle of reinstalling all the necessary requirements for the server (e.g. reinstalling Node.js, etc). We will inform updates if there any.

  • Update
    June 17, 2024 at 7
    In progress
    June 17, 2024 at 7

    We have migrated all Pandora & Rin-chan files to the newest virtual machine/server and are still in the middle of installing Node.js dependencies there is a Node.js dependency that is hard to install on the current virtual machine/server. The maintenance will take longer than expected.

    We are sorry for any inconvenience. We are trying our best to figure things out and fix all of the issues.

  • In progress
    June 16, 2024 at 5
    In progress
    June 16, 2024 at 5
    Maintenance is now in progress
  • Planned
    June 16, 2024 at 5
    Planned
    June 16, 2024 at 5

    We are planning for a scheduled maintenance for Rin-chan & Pandora. We will migrate the server infrastructure of Rin-chan & Pandora from Alibaba Cloud to Google Cloud. While the maintenance is ongoing, Rin-chan & Pandora will be unavailable until the maintenance is completed.

SSL & Proxy Adjustment
  • Completed
    June 05, 2024 at 5
    Completed
    June 05, 2024 at 5

    Our CDN website has been adjusted. The CDN website is no longer under Cloudflare proxy service. We also changed the CDN website SSL (Cloudflare SSL -> Netlify-managed certificates (Let's Encrypt)).

  • In progress
    June 05, 2024 at 5
    In progress
    June 05, 2024 at 5
    Maintenance is now in progress
  • Planned
    June 05, 2024 at 5
    Planned
    June 05, 2024 at 5
    We are planning for a scheduled maintenance during that time.

May 2024

Lyrics Command Not Working
  • Resolved
    Resolved

    We're sorry to say this, but we still need more time to investigate this issue. For now, the "lyrics" command will remain unavailable until we identify the issue.

    Once we identify the issue, we will provide another update on this page, and then "hotfix" will be performed, which means, Shaii will be unavailable/unusable until the "hotfix" is successfully pushed.

    We deeply apologize for any inconvenience.

  • Investigating
    Investigating

    We've pushed our changes, but our changes still won't fix the issue. This issue only occur on Shaii's server.

    We've tested our changes on our local machine (our PC) before we push our changes to the Shaii's server, and the "lyrics" command is perfectly working on our local machine, but when we push our changes to Shaii's server, the "lyrics" command still doesn't work.

    We still need more time to investigate this issue. Please be patient. We apologize for any inconvenience.

  • Identified
    Identified

    We've identified and fixed the issue, and we will push our changes. While we push our changes, Shaii will be unavailable for a moment.

  • Investigating
    Investigating

    We are aware about the current issue of the lyrics command and we are currently investigating this issue.

Server Infrastructure Migration
  • Completed
    May 20, 2024 at 7
    Completed
    May 20, 2024 at 7

    We have tested Shaii on the new server infrastructure, and we satisfied with the current result. Shaii is now hosted from Microsoft Azure services. We appreciate your patience and we apologize for any inconvenience.

  • In progress
    May 20, 2024 at 7
    In progress
    May 20, 2024 at 7
    Maintenance is now in progress
  • Planned
    May 20, 2024 at 7
    Planned
    May 20, 2024 at 7

    We want to migrate the current Shaii server infrastructure, Heroku to Microsoft Azure. While the maintenance is ongoing, the affected service will be unavailable and will be back to operational when the maintenance is finished. We apologize for any inconvenience.

May 2024 to Jul 2024

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