Hyperion Foundation - Notice history

All systems operational

Domain - Operational

Bots

Operational

Pandora - Operational

91% - uptime
Jan 2024 · 74.53%Feb · 100.0%Mar · 100.0%

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Jan 2024
Feb 2024
Mar 2024

Rin-chan - Operational

91% - uptime
Jan 2024 · 74.53%Feb · 100.0%Mar · 100.0%

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Jan 2024
Feb 2024
Mar 2024

Shaii - Operational

100% - uptime
Jan 2024 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2024
Feb 2024
Mar 2024

Notice history

Mar 2024

Update Back-end Service
  • Completed
    March 18, 2024 at 1
    Completed
    March 18, 2024 at 1

    The maintenance is complete and all affected bots should be operating normally. We apologize if the maintenance took longer than the expected.

  • Update
    March 17, 2024 at 7
    In progress
    March 17, 2024 at 7

    We're having some difficulties while updating our back-end service. We're on our way to fix this issue as soon as possible. We're sorry for the inconvenience.

  • In progress
    March 17, 2024 at 5
    In progress
    March 17, 2024 at 5
    Maintenance is now in progress
  • Planned
    March 17, 2024 at 5
    Planned
    March 17, 2024 at 5
    We are planning for a scheduled maintenance during that time.
Bots Not Responding
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
502 - Bad Gateway
  • Resolved
    Resolved

    We have fixed the issue. We identified an error in the CDN system we use to serve our website. We no longer use CDN services from Cloudflare to serve our websites which we host from Netlify.

  • Investigating
    Investigating
    We are currently investigating this incident.

Feb 2024

No notices reported this month

Jan 2024

Unknown Outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    At this time, we are monitoring the affected bots. We will inform you if any other problems occur. Please be patient because this monitoring process takes quite a long time, and once again, we apologize for the inconvenience.

  • Identified
    Update

    We have contacted customer support of the bank we use to be able to make payments for server infrastructure services. And for now, we will turn the server back on, and before running the bot, we have to do some configuration on the server. We really appreciate your patience, and we apologize for any inconvenience.

  • Identified
    Identified

    We are experiencing billing payment issues with our third party server provider and we are working to fix the issue. We apologize for any inconvenience.

  • Investigating
    Investigating

    We are currently investigating this incident.

Server Infrastructure Migration
  • Completed
    January 03, 2024 at 5
    Completed
    January 03, 2024 at 5

    Maintenance has completed successfully.

  • In progress
    January 03, 2024 at 5
    In progress
    January 03, 2024 at 5

    Maintenance is now in progress

  • Planned
    January 03, 2024 at 5
    Planned
    January 03, 2024 at 5

    We are planning for a scheduled maintenance during that time.

Infrastructure Issue
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Update

    We have discussed with the third-party server infrastructure billing consultant, and we have fixed the issue. Now, we just need to make the bot run.

  • Identified
    Update

    We had a billing issue with our third-party server infrastructure, and we are still on our way to fix the issue.

  • Identified
    Identified

    We are currently experiencing an issue with our third-party server infrastructure. This incident may take hours or days to solve. We're sorry for any inconvenience.

Jan 2024 to Mar 2024

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