Hyperion Foundation - Notice history

It seems the server not operating normally, and we can't do anything about it because we don't have any permission to touch anything at the server provider end-sides. We are sorry for any inconvenience, and we'll try to back up the service as soon as possible. We marked this issue as "Resolved" from now, and make the service status to "Under Maintenance" state.

We still don't know what happened with the server until now, but we always try to inform you if there are any updates.

We've fixed everything, and seems all issues are fixed. We decide to choose Netlify service for our PaaS service. We're sorry for any inconvenience.

We're not going to use Google Firebase service because their services don't meet our requirements. So, we are trying to find another PaaS services that meets our requirements.

We're currently in the state where we want to migrate our current PaaS which is Microsoft Azure to Google Firebase. We will continue to inform you if there any updates from us.

We have fixed this annoying issue. And we were (maybe) wrong on the previous incident update, this issue occurs because of the library we use (@discordjs/voice). After doing some research, we saw on their Discord.js GitHub Issues page, and on @discordjs/voice library have small bugs in their code. They have fixed the issue and they bump another version which means we should update it. So, we tested Shaii in our lab (Hyperion Lab), and it seems Shaii is perfectly working as usual. We're sorry for any inconvenience and thank you for bearing with us. If you still keep hearing the audio laggy, sped-up song, etc from Shaii, that is because our server is having an issue with the server provider we currently use. This type of issue is not related to the previous issue (Random voice disconnects). We can't do anything about this one, because we are far beyond fixing this issue, which means it's impossible to fix this type of issue. We only need to wait until they fix the issue.

We have done a lot of investigations into this issue and this issue arose not from Shaii itself, but this issue occurred due to problems on the side of Discord itself. It seems that Discord has made changes to the Voice Connection side. We've done a small implementation on Shaii. In this implementation, Shaii can play audio again but there is a possibility that when Shaii is playing audio, the output audio will not be as smooth as before such as audio lagging. We will try our best to resolve this issue, and we apologize for the inconvenience.

We need more time to investigating the issue for better result. It may take several days to fix it, but don't worry we will try everything to fix the issue. We'll inform you if there any updates from us.

This incident has been resolved.